Implementation
Training
The intuitive nature of iTools Control leads to high adoption rates among users. iTools recognise that fast adoption rates are critical to achieve the benefit of visibility across a programme of projects.

Training Courses

Training often doesn't take longer than one hour. The iTools' training team delivers training at clients' premises. Training includes:

  • Key Users Workshops
    Structured workshops to maximise user efficiency and ensure the optimum use of the system for the administrative and power users.
  • User Training Sessions
    Workshops to ensure iTools Control is accepted and adopted by the user population.
  • Coaching
    Helping particular team members with specific functionality.
  • Management Overviews
    Building awareness of the systems' functionality and benefits the system delivers for executive reporting, transparency and good governance.

Dedicated Support

The iTools' team is an extension of clients'; internal IT support teams. The team provides dedicated support for implementation, training, quality reviews and any customisation - guaranteeing clients get the maximum return on their investment.