Business Situation

• Air New Zealand's program Management Office (PMO) coordinates governance and reporting on all projects with an IT component. Up to 100 IT projects are on the go at any one time.

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Pain Points

• Blurred vision - couldn't see a consolidated view of the program of projects
• Difficult to red-flag problem risks or issues
• Live status of projects not visible
• Unable to share data or collaborate on projects
• Different project tools used - no common platform
• Duplication - repeated work on projects with similar IT needs

Solution Summary

• Take on web-based iTools Control to regain control
• Consolidate project tools to three applications - iTools, Microsoft Project and PeopleSoft - creating a common technology platform

Value to Business

• iTools Control provides up-to-the-minute status reporting in an online environment
• Consolidated view gives PMO team greater control
• Prioritises risks and issues for management action
• No upfront investment in software installations and internal support
• Web-based solution allows users to work together on projects

Reaping the Benefits

• Good governance: visibility equals good governance; no surprises for senior management.
• Accountability: Assigns ownership and responsibility for tasks to team members.
• Consistency: A common platform makes teams deliver in a consistent way.
• Accessibility: Anyone with a Web browser can use iTools regardless of where they are.
• Shared work space: Teams share information with third party providers using the same work space.
• Time saver: cuts down time spent compiling management reports.
• Cost effective: Charging on a per user basis, making it cost-effective to roll out.
• Immediacy: As easy to use as email - takes half an hour to train.
• Archiving: Acts as a central repository of a project's history and documentation.